Our Pricing

Our prices, in a nutshell, no hidden charges, no surprises

Hire price - the price you see on the item description hired for standard drop off and collection times (see below). Hire is for a 4 hour period between 12pm and 4pm although we always aim to give you a minimum of 6 hours hire. The price includes delivery, setup and collection. During the run up to Christmas and New Years period additional pricing may apply. Please contact us directly for details.

Winter period

We aim to stop outdoor hire between 1st October and 31st March each year and only offer indoor only hire except for a few select items. These dates may alter depending on the weather and affected ground quality at the time. During this period there is a minimum hire price per party or event. Please contact us directly for details. Units that are setup outdoors during the winter period will require re-inflating in an indoor setup after the hire in order to make sure they are kept bone dry and an additional charge does apply. Please contact us directly for details.

Customer error - If we arrive for setup and find the location to be unsuitable, eg. hard surface or dirt instead of grass, unlevel setup areas, unsuitable ground for pegging, garden has animal foul or other unhygienic elements in the setup area, dangerous hazards within the setup area etc, then we reserve the right to cancel your booking then and there and charge full price for the hire without leaving you the equipment. It is your responsibility to make sure there is sufficient space for a safe setup. Sizing guides accompany each product on their page.

Overnight hire - It’s a £60 flat rate, not per item hired, and is only available when setup in a secure location as deemed so by us.

Late hire - £15 per hour per large inflatable, eg bouncy castle, slide etc. Obstacle Courses are charged per section. This does not include ball pools and smaller garden games which are charged at up to 3 games per hour for the same charge.

During the period 1st April to the 31st August late hire charges apply from 7pm. We will collect up until 6pm for a day hire depending on our delivery route that day or specific requirements. If you request, we can collect at 6pm for plus £15, at 7pm for plus £30, plus £45 for 8pm and plus £60 for 9pm. If we are running behind schedule, and get there a little later, you don’t pay extra. Bonus!

During the period 1st September to the 31st March, late hire applies from one hour prior to sunset. For example, 15th December hire, Sunset at 16:00 so late hire charges apply from 3pm. This is because the units will need re-inflating to dry out thoroughly from ambient moisture.

Setting up on concrete - This is possible on a flat, clean and non-abrasive surface. Additional charges do apply. Pricing varies depending on the unit size and its anchor point requirements as we must purchase in specific anchors for the job. It also takes additional time and we need to put down protective ground sheets for the unit as well as use additional crash mats to comply with safe setup on hard standing. For a standard 12x12 castle it's around +£90 on top of the hire cost. Prices can fluctuate depending on our supplier costs for the anchors. Setting up on tarmac is not possible unless there are suitably distanced anchor points for roping to. We are unable to drill anchors into tarmac. Please enquire when booking but for a standard 12x12 castle that requires roping instead of drilled anchors it is also around +£90.

Ball Pools - When hiring a ball pool, you are required to collect the balls back up into the net provided by the end of the party. However, upon request we will collect the balls back up for you at a flat charge of £30.

Booking Confirmation Payments - Booking Confirmation Payments are NOT an additional charge. From 14th January 2024 and for all bookings received we require a non-refundable booking confirmation payment taken from your overall hire price. This is either £30 for bookings with an order value of less than £200 or if £200 or over then 20% of the overall amount. Should you need to cancel your booking the booking fee can be transferred once to another booking made within 6 months of the initial date booked. Please note, 'date booked' refers to the date the booking was made and NOT the date of the hire.

Wedding hire - For wedding hire we require a booking confirmation payment of 20% of the overall hire price. This follows the same rules for booking confirmation payments as shown above. In addition, we require a security/damage deposit of £50. The security/damage deposit is an incentive-based deposit that you get back after your big day so long as our equipment is collected in the same awesome condition it was delivered in. Obviously, some but not excessive grass/mud as deemed by us is to be expected and would not affect that deposit. Common sense should always prevail.

Full payment for weddings is required no later than 30 days before the hire date.

Upfront payment - There are only three situations which require full and upfront payment in advance of your booking: events, weddings and face painting. Payment in full is required no later than 30 days prior to the event date. At any other time, the balance payment after deposit is required by cash or bank transfer on delivery, we do also now accept debit card payments to the delivery driver upon advanced request. If you would prefer to pay your balance prior to the booking date we can accept online payment and you have the option to pay either a 20% booking fee to secure the items and date or in full, it’s there as a choice and for whatever works best for you. Should you pay above the booking amount and then have to cancel your booking then repayment of all of your payments minus the booking confirmation payment and any hired staff costs relating directly to your booking will be refunded. The only exception is with less than 24 hours notice in which case all monies are kept by us to cover the loss. We no longer accept cheques.

Out of area

Prices shown are fully inclusive of delivery, setting up and taking away but please note for PO39, PO40 and PO41 postcodes there is a minimum order value due to the extra distance and time for travel to this area. Travel to the mainland is also possible but does incur additional costs for travel and time.

Payment Plans

We understand that with rising costs for us all that planning your party or event can be costly and so we offer a simple payment plan to help spread the cost of your hire. Terms apply. Please contact us directly for more details.

Cancelling on the day

Should you, the customer, decide to cancel your booking within 24 hours of the hire date then you will still be liable for the full amount for the hire. Payment is required in full and on the hire date or it will be treated as a late payment. We reserve the right to claim statutory late interest at 8% above the Bank of England base rate and a fixed late payment sum for late payments in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

On the extremely rare occasions we require to cancel a booking on or before the day, usually due to unsafe setup conditions, ie. high winds or a heavy downpour making the equipment unusable then the booking can be transferred to a new date as explained above under 'Booking Fees' should that be possible. If this is not an option then any payments made including deposit payments may be refunded at our discretion.

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Delivery and Collection Times

FOR HOME HIRE OR NON-HIRED VENUES AND UNMANNED EQUIPMENT HIRE

Delivery - between 8am and 12pm (noon)

Collection - between 4pm and 6pm

Your core party times are between 12pm and 4pm and you should plan your party between these times. Your booking is for a 4-hour period however we will always aim for longer and usually your hire is going to have an average 6 hour hire period unless you have a hired venue with more specific party times.

Late Hire is available for adult suitable units ONLY and is chargeable at £15 per hour, per large inflatable (as stated above) up until 10pm and subject to available time slots.

Overnight Hire is available for adult units ONLY, at our discretion and only to secure locations as deemed by us. False or misleading information about the security of the setup site may result in the withdrawal of overnight hire as an option on the day. There is a charge for overnight hire.

FOR HIRED VENUES/HALLS AND WEDDINGS

We arrive for setting up at a prearranged with you time and repeat this for collection. We strongly recommend an hour either side of your party or event is reserved for setting up and packaging away however for a single inflatable 30 minutes either side of your event is usually sufficient. For dry hire (an unmanned option) drop off and collection times must be between 7am and 7pm on the day of the hire.

PLEASE NOTE INFLATABLES MUST BE SETUP ONLY ON REAL GRASS AREAS FOR OUTDOOR HIRE. FOR INDOOR HIRE ON A HARD SURFACE THE AREA MUST BE CLEAN, DRY AND A NON-ABRASIVE SURFACE.

IMPORTANT: Please ensure you have enough space for your party setup. The size of the inflatable is not the same as the safe setup space required. If you are unsure then you can check using the ‘Size’ tab above or you can contact us directly. Make sure you have measured your setup area prior to calling. Please take into account overhead obstructions when measuring your space as well as any structures or obstacles that encroach on the space. If we arrive to set up and there is insufficient space for a safe setup or the setup area is unsuitable you will not receive your party setup and you will still be charged the full price for the hire.

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